Welcome to MyKenyaJourney.com. By accessing and using our website and services, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using MyKenyaJourney.com, you accept these Terms of Service in full. If you disagree with any part of these terms, you must not use our website or services.

2. Description of Services

MyKenyaJourney.com operates as a dropshipping business. We facilitate the sale and shipment of products from third-party suppliers to customers. We do not hold physical inventory or manufacture any products.

3. Use of the Website

  • You must be at least 18 years old to use our services.
  • You agree to use our website and services only for lawful purposes and in accordance with these terms.
  • Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.

4. Order and Payment Terms

  • Order Processing: Orders are processed based on availability and the policies of our third-party suppliers. We are not responsible for any delays caused by suppliers.
  • Pricing: Prices are subject to change without prior notice. We reserve the right to modify or discontinue any product or service without liability.
  • Payment: All payments must be completed at the time of purchase using our accepted payment methods. We do not store any payment information.

5. Shipping and Delivery

  • We ship products directly from our suppliers. Shipping times and costs vary depending on the destination and the supplier’s policies.
  • MyKenyaJourney.com is not responsible for delays caused by customs or other external factors.
  • International Shipping: Duties, taxes, and additional charges may apply for international orders. These costs are the responsibility of the buyer.

6. Returns and Refunds

  • Return Policy: Returns are subject to the policies of our suppliers. If you wish to return a product, please contact us within 14 days of receipt.
  • Refunds: Refunds will be processed once the supplier confirms receipt of the returned item. Any shipping fees incurred are non-refundable.

7. Intellectual Property Rights

  • The content on MyKenyaJourney.com, including text, images, logos, and other materials, is the property of MyKenyaJourney.com or its content providers and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, or otherwise exploit our content without our prior written consent.

8. Third-Party Links and Content

  • Our website may contain links to third-party websites or services that are not owned or controlled by MyKenyaJourney.com. We are not responsible for the content, policies, or practices of any third-party websites.
  • Any reliance on third-party content is at your own risk.

9. Limitation of Liability

  • MyKenyaJourney.com, its owners, and employees shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products.
  • We make no warranties or representations regarding the accuracy or reliability of our website or the products listed.

10. Indemnification

You agree to indemnify and hold MyKenyaJourney.com harmless from any claims, damages, losses, or expenses, including legal fees, arising from your use of our website or breach of these terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Switzerland, and any disputes will be resolved in the courts of Bern, Switzerland.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: info@mykenyajourney.com .